Refund Policy for Brand Me Portal Co.

At Brand Me Portal Co., we strive to ensure your satisfaction with your purchase. If you are not fully satisfied with your order, you may return eligible items within 30 days of receiving your order for a full refund or exchange.

Eligibility for Refund:

Items must be unused, in the original packaging, and with all tags attached.
Sale items and gift cards are non-refundable.
To complete your return, we require a receipt or proof of purchase.
Refund Process:

To initiate a return, please contact our customer service at [your email address].
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days.
Shipping Costs:

Original shipping costs are non-refundable. You will be responsible for paying your own shipping costs for returning your item.